Privacy Policy

 

At Traction Print, we are committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

​

1. Information we collect

​

1.1 Personal information:

When you contact us, place an order, or create an account, we may collect personal information such as your name, email address, phone number, and postal address.

​

1.2 Technical data:

We may collect information about your device and how you access our website, including your IP address, browser type, and operating system.

​​

1.3 Usage data:

We may collect information about how you use our website and services, including the pages you visit, the time and date of your visit, and the time spent on those pages.

​

2. How we use your information

​

2.1 To provide services:

We use your information to process orders, manage your account, and provide customer support.

​

2.2 To improve our services:

We may use your information to understand how our services are used, to improve our website, and to develop new services.

​

2.3 Marketing communications:

With your consent, we may use your information to send you promotional materials and newsletters. You can opt out of these communications at any time.

​

2.4 Legal obligations:

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

​

3. How we share your information

​

3.1 Third-party service providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, delivery services, and marketing assistance. These providers are obligated to protect your information and you can refer to their privacy policies for more details.

​

3.2 Legal requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

​

4. Data security

​

4.1 We take all reasonable measures to protect your information from unauthorized access, use, or disclosure. Multi-Factor Authentication is enabled on all our software user accounts if available and we apply restrictive user access under the principle of least privilege. However, no method of transmission over the internet or electronic storage is 100% secure.

​

5. Cookies and tracking technologies

​

5.1 Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

​

6. Your rights

​

6.1 Access and correction:

You have the right to access the personal information we hold about you and to request correction of any inaccuracies.

​

6.2 Deletion:

You can request the deletion of your personal information, subject to legal exceptions.

​

6.3 Opt-out:

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly.

​

7. Changes to this Privacy Policy

​

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitute your acceptance of the new Privacy Policy.

​

8. Contact Us

​

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.